We are completely involved in a battle against spam and malware propagation, so we carry out a continuous monitorization of our servers in order to avoid and stop any unauthorized mail delivery.
To avoid phishing and on-line fraud, all the URLs that appear in these kind of mails will be immediately blocked. We do have the email address firstname.lastname@example.org where these kind of reports can be sent and will be swiftly addressed.
We are members of the Foro ABUSES, which the majority of spanish ISPs are part of, for the coordination of security events and spam.
We do colaborate with initiatives such as INTECO/INCIBE, which belongs to the public body Red.ES, for the detection and alert of new malware releases that show up, as a part of the state cybersecurity management.